Where do refunds go?

When a credit is issued back to the cards, the refund will be added to the amount in the Emburse account. 

How do you view a refund?

Refunds will appear on the Transactions page. 

You can also view refunds broken down in the Accounting statements on the Accounting page.

Read more about how to download statements here.

Missing refunds

If you are missing a refund and cannot find it in Emburse, we recommend contacting the merchant to see if the refund was issued. Sometimes, it may take 3-5 days before the refund appears on Emburse.