Where do refunds go?
When a credit is issued back to the cards, the refund will be added to the amount in the Emburse account.
How do you view a refund?
Refunds will appear on the Transactions page.
You can also view refunds broken down in the Accounting statements on the Accounting page.
If you are missing a refund and cannot find it in Emburse, we recommend contacting the merchant to see if the refund was issued. Sometimes, it may take 3-5 days before the refund appears on Emburse.